FAQ
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Frequently Asked Questions
Here, you’ll find answers to the most common questions about our rooms, services, and policies. Whether you’re planning your stay, need help with bookings, or have specific requests, our FAQ section is designed to provide quick and helpful information. If you can’t find the answer you’re looking for, don’t hesitate to contact us directly!
Booking & Payments
You can easily book through our website or contact us directly via email or phone.
We accept payments through credit cards, PayPal, and bank transfers.
Yes, a deposit is required at the time of booking. The balance is due upon arrival.
Yes, bookings can be modified or canceled with prior notice. Please review our cancellation policy for specific details.
The deposit is required at the time of booking, and the remaining balance is due upon arrival.
General Questions
Check-in time is from 2:00 PM onwards. If you need an earlier check-in, please contact us in advance to arrange.
Yes, we offer airport transfer services. Please contact us ahead of time to schedule.
Breakfast is included with some room packages. Please inquire for specific details.
Yes, free Wi-Fi is available throughout the property.
Yes, we offer a range of local tours and trekking packages that can be booked directly with us.